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Terms of Service

UME Pet products · Last updated: May 22, 2026

These Terms of Service (“Terms”) govern your access to and use of the pet-related apps and experiences offered by UME Studio (“we,” “us,” or “our”) listed below (each a “Product,” together the “Products”). By downloading, installing, accessing, or using any Product, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use that Product.

1. Eligibility

You must be old enough to enter a binding contract where you live, and—where required—have permission from a parent or legal guardian to use the Products. If you use a Product on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to install and use each Product for your personal, non-commercial use (unless we agree otherwise in writing). You do not acquire any ownership rights in the Products or their content.

3. Accounts, purchases, and app stores

Some Products may require or offer sign-in, in-app purchases, or paid downloads through Google Play, the Apple App Store, or the Mac App Store. Billing, refunds, and subscription management (if any) are handled by the applicable store under its own terms and policies. My Pet: MenuBar may be offered as a paid Mac app; price and license scope are shown on the store listing at the time of purchase.

You are responsible for charges incurred through your store account and for keeping your device and account credentials secure.

4. Virtual pet and companion features

The Products are entertainment and lifestyle companions. Virtual pets, moods, reminders, and similar behaviors are simulated for enjoyment and are not medical, veterinary, psychological, or emergency advice. Do not rely on any Product for safety-critical or health-critical decisions.

5. AI features (My Pet: AI Chat)

My Pet: AI Chat may generate text or other outputs using automated systems. AI responses can be inaccurate, incomplete, or inappropriate. You are responsible for how you use outputs and for reviewing them before acting on them. Do not use AI features to generate unlawful, harmful, harassing, or infringing content, or to impersonate others without consent.

We may use automated and human review to enforce these Terms, improve safety, and maintain service quality. See our Privacy Policy for how inputs and related data are handled.

6. Your content

You retain rights to content you submit through a Product, subject to applicable law. You grant us a worldwide, non-exclusive license to host, process, reproduce, and display that content solely to operate, provide, and improve the Products and to enforce these Terms. You represent that you have the rights needed to provide your content and that it does not violate law or third-party rights.

7. Acceptable use

You agree not to:

• Use any Product in violation of law or third-party rights;
• Reverse engineer, decompile, or attempt to extract source code except where permitted by law;
• Interfere with or disrupt the Products, servers, or networks;
• Use bots, scrapers, or automated means not expressly allowed by us;
• Circumvent access controls, licensing, or payment requirements;
• Upload malware or attempt unauthorized access to our or others’ systems;
• Use the Products to develop competing models or services using our outputs in ways prohibited by law or store rules.

8. Lock screen pet (OEM)

Lock screen pet may be pre-installed, updated, or configured by your device manufacturer or carrier. Features, availability, and system permissions may differ by device. Additional terms from your device maker may apply. We are not responsible for OEM-specific changes, removals, or delays outside our reasonable control.

9. Intellectual property

The Products, including software, visuals, characters, audio, trademarks, and documentation, are owned by UME Studio or our licensors and are protected by intellectual property laws. Except for the limited license in Section 2, no rights are granted by implication or otherwise.

10. Third-party services

The Products may link to or integrate third-party services (including app stores, analytics, AI infrastructure, or OEM system components). Those services are governed by their own terms and policies. Your dealings with third parties are solely between you and them.

11. Disclaimers

THE PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANY PRODUCT WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, UME STUDIO AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF THE PRODUCTS.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR A PRODUCT WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THAT PRODUCT IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) USD $50, EXCEPT WHERE SUCH LIMITS ARE PROHIBITED BY LAW.

Some jurisdictions do not allow certain disclaimers or limitations; in those cases, the above applies only to the maximum extent permitted.

13. Indemnity

You will defend, indemnify, and hold harmless UME Studio and its affiliates from claims, damages, losses, and expenses (including reasonable legal fees) arising from your misuse of the Products, your content, or your violation of these Terms or applicable law, except to the extent caused by our intentional misconduct or gross negligence.

14. Suspension and termination

We may suspend or terminate your access to a Product if you breach these Terms, if required by law or a platform provider, or to protect users or the service. You may stop using a Product at any time by uninstalling it or discontinuing use. Sections that by their nature should survive termination will survive (including intellectual property, disclaimers, limitation of liability, and indemnity).

15. Changes

We may update these Terms from time to time. We will post the revised version on this page and update the “Last updated” date. If changes are material, we will provide additional notice as required by law or within the relevant Product. Continued use after the effective date constitutes acceptance of the updated Terms.

16. General

These Terms, together with the Privacy Policy, are the entire agreement between you and UME Studio regarding the Products. If any provision is held invalid, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

Except where mandatory local law provides otherwise, these Terms are governed by the laws applicable to UME Studio’s place of establishment, without regard to conflict-of-law rules. Courts in that jurisdiction will have exclusive jurisdiction over disputes arising from these Terms, unless applicable consumer protection law requires a different forum.

17. Contact

For questions about these Terms, contact UME Studio at support@umestudio.net or through the channels listed on umestudio.net.